FAQs
We Can Help With Your Frequently Asked Questions
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Do I need floor plans for my MLS listing in BC?
Not only are up to date, accurate measurements required by agents every time a property gets listed, listings that include floor plans and virtual walkthroughs get more views and engagement. These are optional but at Snap Commercial Photography, we are happy to provide a quote, and we believe strongly in their use.
What areas does Snap Commercial Photography serve?
We provide commercial photography and videography from Penticton to Kamloops BC, including Lake Country, West Kelowna and Kelowna. If you’re located outside the Okanagan, we’re happy to discuss extended travel — we work with clients across Canada.
What’s included in a real estate photography package?
MLS-ready images, iGUIDE 360° virtual tour, laser floor plan, drone imagery (where needed), and marketing templates are all possibilities – let’s chat about what you need.
How long does a photo session take?
Most standard sessions take 1–3 hours, depending on the size of the property and selected services. We’ll provide a time estimate when you book.MLS-ready images, iGUIDE 360° virtual tour, laser floor plan, drone imagery (where needed), and marketing templates are all possibilities – let’s chat about what you need.
What’s the turnaround time?
Our Standard photography and virtual tour package is delivered within 24–48 hours. Videography usually requires a 72-hour turnaround time.
What’s included in an iGUIDE virtual tour package?
Every iGUIDE includes a 360° virtual walkthrough, branded and unbranded tour links, detailed floor plans, metric/imperial dimensions, square footage calculations, and a weekly visitor analytics dashboard. You’ll also get a custom Snap platform Login with all the files and links you need to access everything quickly and professionally.
Do you charge travel fees?
Travel is included within Lake Country, West Kelowna, Kelowna, and Peachland. For projects outside this core area, we provide a custom quote that includes mileage and time.
How should I prepare a space for photography?
Make your space sparkle, declutter, and ensure all lights are turned on. We’ll send a simple prep checklist to help you get your space photo-ready. Follow our checklist & it will be the easiest process you could imagine.
What kind of equipment do you use?
We use high-end DSLR cameras, approved drone systems, and the iGUIDE PLANIX PRO camera for floor plans and virtual tours — all optimized for professional-grade results.
How will I receive the images?
You’ll get an email with your own account access, a secure download link, including high-resolution and web-optimized versions for social and MLS use.
Can I request image edits or enhancements?
Yes! Basic editing is included. Additional services like sky replacements, object removal, or advanced retouching are available and MAY incur a small additional fee— just let us know what you need.